During our visit, we were firstly brought over some refreshing glasses of water while we waited for my sister to join us after finishing work. had a recent stay at the Hilton York and generally was very pleased with everything. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. When I returned i found there was only one towel so I can to ring again for the one I had already requested. As my sister doesn't drink hot drinks we ordered her a coke. I did ask for a fan and one was with us within minutes. We visit York every February for our anniversary and was expecting a bit more luxury staying here but we came away feeling a little disappointed, Dear Rebeccamars2015,Thank you for taking the time to share your feedback following your stay at Hilton York.We are sorry that you had a disappointing experience during your stay with us. To another surprise when the waiter said ''nope, that's everything''. breakfast was great. Review collected in partnership with Hilton Hotels & Resorts. All worthy of that little extra, so apologies on our behalf! While reservations aren’t needed they are recommended during the holidays, long weekends and for large groups or parties. At the Hilton York, we always aim to ensure every guest feels cared for, valued and respected. Broadway Afternoon Tea Broadway Afternoon Tea Now showing - Broadway Afternoon Tea Broadway Afternoon Tea Named after the 19th century British political activist Emmeline Pankhurst, Emmeline's Lounge offers the perfect venue to enjoy a quintessential British afternoon tea, an indulgent Champagne brunch or a relaxed business meeting. The Gotham Lounge at The Peninsula creates an elegant and intimate backdrop for your afternoon tea experience. During our visit, we were firstly brought over some refreshing glasses of water while we waited for my sister to join us after finishing work. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The Kahala signature blend was a light and slightly sweet tea with a beautiful pink color. To our amazement the staff had gone completely out of their way to bring 3 separate stands of cakes and sandwiches. Not long after we were brought our afternoon tea. The ambiance was peaceful, romantic, totally elevated by the lovely harp being played. more. The girl who checked us in was a little rude in my opinion and when We got to the room I rung down to ask for the Wi-Fi code. We are fortunate to have on-site parking and the concierge team do a great job of managing this very well and pleased you found it most useful.We look forward to welcoming you back in the not too distant future.Kind regards,Martin BradnamGeneral Manager. Overall it worked out to be £11.50 each, which I think is exceptional value for what we got and the service they all provided.Would definitely recommend afternoon tea at The Hilton!Thank you for a wonderful afternoon!More, Dear cengland31,Many thanks for your five star review.Delighted to read you all had a wonderful time at the Hilton York for your Afternoon Tea. We had around four members of staff serve us during the afternoon and one even offered to take a photo of us all! The York Homewood Suites by Hilton feature an indoor pool and a fitness room. Payments made by partners impact the order of prices displayed. I asked for a great view within my reservation and they seated us at the edge of the veranda, overlooking the dolphins and the pool. The four-star venue boasts four restaurants, including one where patrons can enjoy their meals as they admire views across to Clifford's Tower. Dinner was Ok at best. Up to four guests can sit down for a traditional Yorkshire afternoon tea and enjoy it with a glass of bubbles in a bright interior ... All reviews are from people who have redeemed deals with this merchant. Gotta say I don't think we've had a better breakfast anywhere. All feedback is taken on board and we will be taking the necessary actions to ensure that all following experiences are much, much better for our future Guests.It is through such feedback that I am able to improve our products and services.Kind regards,Martin BradnamGeneral Manager, The family rooms at this hotel are no bigger than normal rooms, the beds are squashed in, and no space to walk around with beds pushed against walls. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Experience the magic of Yorkshire's own Mason's Gin, paired with the perfect handcrafted premium tonic from London's Franklin & Sons and garnished to bring out the best of the botanicals. As my sister doesn't drink hot drinks we ordered her a coke. This Hilton York hotel affords a modern architectural style with tasteful interiors and comprises 130 rooms including two suites spread over four floors. 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